Providing a healthy and safe environment for our guests and staff is our top priority. The TaxSlayer Center has worked closely with industry health and safety officials to introduce new guidelines to welcome you back. Please read the following information carefully before attending any event at the TaxSlayer Center.

Face Coverings

  • Face coverings must be worn by all fans over the age of two at all times except when actively eating or drinking.
  • Eating and drinking is currently allowed only in your seating pod.
  • Eating and drinking is prohibited while walking from the concession stand to your seat.
  • Face coverings should be fully covering the nose and mouth at all times.
  • The use of gaitors or bandanas as face coverings is not accepted and entry to the venue using these will be declined.
  • In particular circumstances, attendees unable to wear face coverings will be required to provide and wear a suitable face shield at all times.

Physical Distancing

  • Guests should practice physical distancing by maintaining at least six (6) feet of distance between other patrons outside of their immediate party.
  • Please be respectful of other fans and their space.
  • Seating pods in the auditorium will be spaced out a minimum of six feet apart.
  • Remain six feet apart from other parties while in lines at entry, concessions, retail stores and restrooms.
  • Please adhere to recommended entrance and exit points and follow recommended entry times to ensure all guests remain properly distanced.

Frequent Handwashing

  • Automated soap dispensers and hand sanitizer dispensers are widely available throughout the TaxSlayer Center.  Use soap and water to wash hands thoroughly and frequently.

Contactless Food and Beverage

  • Contactless ordering is available by scanning the QR Codes posted within the building.
  • Concessions are located on the concourse near section 109.
  • All food items are individually packaged in a "grab-n-go" style.
  • All transactions are cashless.
  • Eating and drinking is only allowed in your seating pod.
  • Eating and drinking is prohibited while walking from the concession stand to your seat.
  • You may order from our Mobile Express at Section 109 by scanning this QR code with the camera on your mobile device.

Stay at Home If You're Feeling Sick

  • If you are feeling sick, or have come into contact with someone who has tested positive for the COVID19 virus, we ask that you be considerate to others and please stay home.

Heightened Cleaning Procedures

Enhanced and frequent arena cleaning and disinfecting procedures prior to your arrival and throughout the event or game including:
  • High-touch surfaces including door handles, elevator buttons, and escalator railing
  • Restrooms
  • Arena seating

Hand Sanitizer Stations

  • Automated hand sanitizer dispensers throughout the venue.

Assumption of Risk

  • An inherent risk of exposure to COVID-19 exists in any public place where people are present. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable. Any interaction in any public place poses an elevated risk of being exposed to COVID-19.
  • We cannot guarantee that you will not be exposed during your visit.
  • By attending an event at The TaxSlayer Center, you assume all risks, hazards, and dangers arising from, or relating in any way to, the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus, or other pathogens capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however, caused or contracted, and voluntarily waive all claims and potential claims against The TaxSlayer Center, the event promoters, sponsors, operators, contractors, agencies, advertisers, and/or vendors, and each of their affiliated companies.

Health and Safety Compliance

  • Compliance with health and safety rules is mandatory, and attendance is conditioned on such compliance.
  • If a fan violates any health and safety rules, the fan may be denied entry to or ejected from the arena. Fans who violate the rules or otherwise engage in conduct that causes a risk to health and safety may also be subject to a ban.

GBAC STAR™ Accreditation

  • The TaxSlayer Center has achieved Global Biorisk Advisory Council® (GBAC) STAR™ accreditation, the gold standard for prepared facilities. Under the guidance of GBAC, a division of ISSA, the worldwide cleaning industry association, the TaxSlayer Center has implemented thge most stringent protocols for cleaning, disinfection, and infectious disease prevention in its facility.
  • To achive GBAC STAR™ accreditation, the TaxSlayer Center was required to demonstrate compliance with the program's 20 core elements, which range from standard operating procedures and risk assessment strategies to personal protective equiment and emergency preparedness and response measures.
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